The Signature Collection does not offer refunds. Once your order is placed we can not issue any refunds.

If you have any issues with your order, please notify us no later than 24 hours after the delivery date noted on the shipping carrier website. If no issues are reported within that time frame, you automatically forfeit any rights to a return and a refund.

By making a purchase on www.thesignaturecollection.nyc, you confirmed that you read and understand out policies and agree to abide by them. 

If you have any further questions or concerns email us at info@thesignaturecollection.nyc Please allow 24 - 72 hrs to respond to your inquiries.